There are usually two reasons why the app won't open — it either needs an update, or there's a cache issue on your phone. Try these steps first:
- Clear the Winzio app cache from your phone's settings (Settings → Apps → Winzio → Clear Cache).
- If you see an "Update Required" message, download and install the latest APK from the official Winzio site at winzio.biz.
- It's best not to uninstall the old version before installing the new one — in many cases, simply updating the existing install does the trick.
- Devices running Android below version 8.0 may not support the app — in that case, please use the site through your mobile browser.
If the issue persists, At the Help Center Let our Live Chat team know your phone model and Android version, and our support team will get you sorted quickly.
Winzio offers betting on over 30 sports, including football, tennis, basketball, volleyball, and table tennis. To get started:
- Log in to your account and from the top menu, go to Betting Go to section.
- Select a sport from the left-hand menu — for example, Football → Premier League or Tennis → ATP Tour.
- You'll see a list of matches. Click on any match to view all available markets — 1×2, both teams to score, total goals, and more.
- Click on your preferred odds and they'll be added to your bet slip. Enter your stake amount and press "Confirm Bet".
The minimum bet amount generally starts from ৳50. You can also place bets on live matches while they're in progress — in that case, the odds change rapidly. For a detailed guide, Help Center See here.
KYC (Know Your Customer) verification at Winzio is a one-time process — once done, you're all set. It's typically triggered on your first withdrawal or when your transaction amount exceeds ৳10,000.
Required Documents:
- ID Document: A clear photo of both sides of any one of the following: National ID (NID), Passport, or Driving License.
- Selfie: A recent selfie of you holding your ID.
- Proof of Payment: In some cases, a screenshot of your bKash or Nagad account may be requested.
These documents At the Help Center Verification is usually completed within 24 to 48 hours when documents are sent via live chat or email. Once approved, you won't need to submit documents again.
Yes, absolutely. Winzio's website is built with a mobile-first design, so you can access all features directly from your mobile browser without needing the app.
Open winzio.biz in Chrome, Firefox, or Samsung Internet. Everything works — slots, Live Casino, Sports Betting, deposits, and withdrawals. No features are missing.
A few tips for a better experience on your mobile browser:
- In Chrome, use the "Add to Home Screen" option to create a shortcut — it'll look and feel just like an app.
- Play on a strong network — 4G or Wi-Fi works best for live games.
- Keep your browser updated so new games load correctly.
Winzio takes Responsible Gaming seriously, which is why account suspension — temporary or permanent — is available free of charge.
Temporary Break (Cooling-Off): Go to Account Settings → Responsible Gaming → select a Cooling-Off Period. You can choose anywhere from 1 day to 6 weeks. During this time, deposits and gameplay will not be available.
Long-Term Self-Exclusion: If you'd like to suspend your account for 6 months, 1 year, 5 years, or permanently At the Help Center Open live chat and say "I'd like to self-exclude". Once you specify the duration, it takes effect immediately.
Permanently delete account: This can also be done through Support. Make sure to withdraw any remaining balance before deleting your account. To learn more, Responsible Gaming View page.
What you're referring to is called an Accumulator bet — or "Acca" for short. It lets you combine predictions across multiple matches into a single bet. If all your predictions are correct, your winnings multiply with each one.
How to do it:
- Betting Go to the section and add your first match's odds to the bet slip.
- Keep adding odds from other matches and your betslip will automatically become a multi-bet.
- Your bet slip will display the total odds and your potential winnings.
- Enter the amount and confirm.
Example: A ৳100 accumulator across 3 matches with odds of 2.0 × 1.8 × 2.5 would return ৳100 × 9.0 = ৳900 if all three win. However, if even one leg loses, the entire bet is lost. You can start with as little as ৳50.
That's a completely reasonable and smart question to ask. Winzio is an internationally licensed online gaming platform. You can find the license details in the footer at the bottom of the site.
Reasons to trust us:
- Operates under a licensed and regulated framework — which significantly limits the risk of fraud.
- All transactions are encrypted with 256-bit SSL.
- Payments are processed through bKash and Nagad — both mobile banking providers that work with verified operators.
- KYC verification is mandatory — large withdrawals cannot be processed through anonymous or fake accounts.
- Thousands of Bangladeshi users successfully make withdrawals on a regular basis.
That said, caution is always wise on any online platform. Only use the official winzio.biz address and steer clear of phishing sites. If anything seems off, At the Help Center Contact us directly.